As we used in this Delivery and Shipping Policy, Words “We” (or) “Our” (or) “Us” (or) “Company” (or) “Organization” (or) “Platform” shall mean the “Sahasra Publications.com” and/or “https://sahasrapublications.com/”. Any references to “You” (or) “Your” (or) “User” (or) “Client” (or) “Customer” (or) “Buyer” shall mean any person (or) entity using our Platform.
We don’t have any collaboration with delivery agencies and we will use / contact different delivery agencies / services based on the destination of the books to be delivered. This is because we are offering services internationally and no delivery and shipping agency offers their services throughout the world properly! It means it is not possible to ship goods to each and every part of the world by one delivery agency. Therefore, based on the destination point, we will use the best delivery service to avoid the delay in delivery of goods to our customers / clients. After shipping of goods, you will be notified via email with the expected time of delivery to you (Note: sometimes, it may take more time than that of the expected time).
Our prime objective is “we will try to have friendly and healthy communication with our customers / clients. In case of any failure delivery, don’t worry, upon confirmation, we will ship the same product to your destination but remember it may take some time to get final confirmation from the delivery agencies.”
In case of false claim by the customers / clients about the delivery of books even though those successfully delivered, we will proceed with the legal action. In this case, the fine (penalty) amount may cover the price of book(s), its shipping charges and money spent for the legal action, etc. This total amount will be collected from the customers / clients who tried to cheat us by false claiming.
Shipping
In case of the hard copies, we will ship your book(s) with 48 hours after receiving an order. (Note: Because of the print on demand scheme, it may take more time than the expected time of shipping but same will be communicated to you).
In case of the PDF (or) Soft copies of the certificates, those will be delivered to you via email within 2 business days and sometimes it may get delayed to deliver via email because of the technical issues, if exist.